The Experts in Home Service

Exceptional!!! Definitely FIVE stars!!! Jordan J. and Matthew B. were both very professional. They were not just professional but also very polite. But most importantly for me was the fact that even though I am an elderly woman, and I live alone and it was dark outside, I was always very at ease never feeling threatened or afraid. Besides the men's professionalism I also attribute this to the way DEAR Services conducts their business. Their communication with the customer is superb and I loved the fact they sent me a picture of the serviceman prior to his arrival. I will definitely use their services again if it becomes necessary. And will definitely recommend them to my friends and family. Thank you again, Jordan J. and Matt B. It was a pleasure meeting you both. Carol K.

Very professional, polite and knowledgeable. Brad always checked to make sure we would be happy with vent and thermostat placement They left our house clean and warm. Would highly recommend them.

Alex was absolutely amazing got the job done made sure that everything was secure and that I knew everything I needed to. Felt very safe having him do work on my home. Will definitely recommend him to others. He went above and beyond!

Jaire and Danny showed up on time and worked together as a team… discussing and sharing issues evolving installation of new furnace and heat pump in a 1962 built home… a challenge that was met with success… they stayed late and completed the job in a long day! They were polite and relished the challenges. A pleasure to have them work for me.. explaining and answering all my questions! Would highly recommend them! UPDATE:::installed on sept 9 and on October 12 heating unit not working...called and cannot come repair till friday the 15th between 8-12...some 66 hours without heat..Her boss is sick and She has no one to call..TOTALLY UNACCEPTABLE...My big mistake innchoosing their company...She offered apology but no solutionANOTHER UPDATE: another quick service call and issue resolved. Chase is knowledgeable and see tge problem and has the solution.. an error on original installation was corrected and system appears to be running fine.I am confident that Chase fixed the problem. I showed him pictures of screen and He realized what had happened. I may have been too quick to bad rate the company.. things happen but they didn’t shy from helping me. Chase showed up on time, very polite and courteous and business like! New Cudos for Dear Services!

As a subscribing member to Dear Services, I am always pleased with the quality customer service and professionalism. Special thanks to Santos for all his hard work and for going above and beyond to make sure I am comfortable with the services rendered. Additional thanks to Jason T for the follow-up service. He did a great job making sure we are in good shape and even made the extra effort to insure our other concerns are also being addressed. Thanks Dear Services!